Cancellation Policy

Geek Best LLC Cancellation Policy
When you purchase cybersecurity solutions from Geek Best LLC, as part of the transaction process, we collect the personal information you provide, such as your name, address, phone number, and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to help us understand browser preferences and operating system details for security monitoring.
Email Marketing (if applicable)
With your permission, we may send you emails about Geek Best LLC, new cybersecurity offerings, and relevant industry updates.
Refund, Return, or Exchange Requests
To request a refund, return, or exchange for a cybersecurity solution purchased from Geek Best LLC, you must contact us via email at contact@exosoftinfotech.com.
Please have your order number available and provide a clear reason for your request to facilitate a swift review. Requests are typically processed within two business days, and we will notify you via email of the outcome.
Refund, return, or exchange requests are accepted up to 30 days from the date of purchase. Geek Best LLC may grant extensions for special cases at its discretion.
Order Cancellations
You may submit a request to cancel your order on the same day of purchase. However, if the order has already been processed or fulfilled, cancellation may not be possible.
Some cybersecurity products and services may have specific conditions for returns, outlined in the order or product documentation ("Product Terms"). If there is any discrepancy between Geek Best LLC’s refund policy and the Product Terms, this refund policy will take precedence.
Shipping costs are non-refundable, except in cases where Geek Best LLC has made an error. In such instances, customers should contact Geek Best LLC to submit a formal request.
Refund Timelines
- Credit/Debit Card payments: Refunded within three (3) business days.
- Wire Transfer and check payments: Refunded within seven (7) business days; the cost of transfer will be borne by the customer.

Policy Amendments
Geek Best LLC reserves the right to modify this privacy and refund policy at any time by posting updates on its website. Customers should review policy updates periodically. Continued use of our cybersecurity solutions constitutes acceptance of these changes.